Help Centre

Frequently Asked Questions

Everything you need to know about opening an account, charges and trading with us.

How do I open a trading account with Milky Way Share Broker?
Register online through the TMS client registration portal and submit your KYC with the required documents. You can also download the KYC form from our Download page and submit it at our Maharajgunj office.
What documents do I need?
A valid citizenship certificate or passport, your PAN card, a recent passport-size photograph, and your bank account details. Existing demat holders should also have their DP and Mero Share details ready.
How long does account verification take?
Most accounts are verified within 24 hours of receiving a complete KYC. Once approved, your TMS login credentials are emailed to you.
What is TMS and how do I log in?
TMS (Trade Management System) is NEPSE's online trading platform. After your account is activated, log in at tms84.nepsetms.com.np using the credentials sent to your registered email.
How much commission do you charge?
Commission is set by SEBON and applied on a slab basis — a flat Rs. 10 up to Rs. 2,500, then 0.36% down to 0.24% as your transaction size grows. The full slab table is on our Pricing page.
What other charges apply to a trade?
Every transaction carries an additional 0.015% SEBON regulatory fee, plus a DP charge of Rs. 25 per share transfer. Capital gains tax applies on profitable sales.
What are the demat (DP) charges?
Demat account opening is Rs. 50 one time, annual account maintenance is Rs. 100 per year, and share transfer (DIS) is Rs. 25 per transfer. These rates are fixed by the regulator.
How can I calculate my profit before I trade?
Use our free Share Calculator — enter your buy price, sell price and quantity and it works out broker commission, SEBON fee, DP charge, capital gains tax and your net profit or loss. Weighted average, bonus, rights, dividend, CAGR, EMI and SIP calculators are on the same page.
Where can I see my shares and portfolio?
Your holdings are in Mero Share, and you can track performance in MilkyWay Portfolio Pro.
Who do I contact if something goes wrong?
Call 01-5915636 or 01-5915637, or email info@milkywaysharebroker.com.np. Department-wise contacts, including DP and grievance handling, are listed on our Contact page.

Still stuck? Get in touch and we'll help you out.